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Buy vs. Build

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A guide to choosing the right post-purchase solution for your business.

When it comes to investing in a post-purchase experience solution, you can either a) buy a ready-made solution tailored to suit your business needs, or b) create your own alternative in-house. But as straightforward as it sounds, it's not always an easy call to make.

Our eBook outlines everything you should consider before making this important business decision, including: 

  1. The resources required to build and maintain a post-purchase solution in-house.
  2. What functionality you'll need for a robust and successful in-house solution.
  3. Why in-house maintenance is just as important as the initial build. 
  4. Why a third-party solution is often the most cost-effective and beneficial option. 

Build lasting customer loyalty.


Each Narvar product is designed from the ground up with the customer in mind. When they love their experience,loyalty follows.

Discover untapped ROI.


From new marketing channels, to supply chain efficiencies and reductions in call volume, we find new ways to bring value to your business.

Build lasting customer loyalty.


Each Narvar product is designed from the ground up with the customer in mind. When they love their experience,loyalty follows.

Discover untapped ROI.


From new marketing channels, to supply chain efficiencies and reductions in call volume, we find new ways to bring value to your business.

Discover untapped ROI.


From new marketing channels, to supply chain efficiencies and reductions in call volume, we find new ways to bring value to your business.

Discover untapped ROI.


From new marketing channels, to supply chain efficiencies and reductions in call volume, we find new ways to bring value to your business.

Trusted by the retail industry's best. Over 450 and counting.

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